Utility Services

Important COVID-19 Information

Governor lnslee has issued Proclamation 20-23, pertaining to Utility Ratepayer Assistance and Preservation of Essential Services. Vader and Middle Fork Utilities are committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including payment arrangements or bill assistance. This Proclamation does not relieve customers from the obligation to pay for utility services.

For Customers Seeking Bill Assistance

The Utilities and Transportation Commission will serve as Washington State's single point of contact for customers seeking bill assistance information. The Utilities and Transportation Commission Consumer Hotline is 1-888-333-WUTC (9882) or email consumer@utc.wa.gov.

Vader and Middle Fork Utilities Customer Service

We understand many of our customers may be experiencing financial hardship during this time. If you feel you will have difficulty paying your bill, please contact utilities customer service at (360) 740-1371 or send an email to customerservice.utilities@lewiscounty.gov and we can arrange a payment plan for you. In addition, we have suspended late fees and disconnection of services until the end of July 2020.

The Utility Services Division is responsible for establishing, operating, and maintaining public systems for the supply, treatment, and distribution of water and for the collection and treatment of wastewater and stormwater. The Utility division coordinates closely with the Engineering Services' surface water engineer. Currently, Utility Services manages and operates the Vader - Enchanted Valley Water System and the Middle Fork Water Sewer System.

Ordinance No. 1265 - Repealing and Replacing LCC Title 13, Public Utilities - Adopted on Feb. 22 , 2016

Utility Fee & Rate Schedule approved by Resolution No. 19-289

Vader - Enchanted Valley Water System:

Middle Fork Water Sewer System:

Middle Fork Water Sewer System - added on 06/25/2020

Frequently Asked Questions (FAQs)

For answers to any questions about service, billing, and maintenance, please call us at 360-740-1371 during regular business hours, Monday – Friday 8:00 a.m. – 4:30 p.m. or email customerservice.utilities@lewiscountywa.gov.

Who should I call if I have a water emergency outside of Lewis County Public Works’ business hours?

After hours are from 4:30 p.m. to 8:00 a.m. Monday- Friday, weekends and holidays. Please call 360-740-1105 for emergency assistance.

When will I receive my billing statement?

Billing statements are generated bi-monthly on the 10th of January, March, May, July, September and November for services provided in the prior two months. Example: Statements issued in September are for services provided in July and August.

When is my billing due date?

Payments are due by the 10th of the following month billed. If the 10th falls on a weekend or a holiday, payments will be due the following business day. Bills are considered delinquent if not paid on or before the payment due date.

Is there a grace period?

No, Lewis County does not have a grace period. Interest and penalties are assessed the day after the due date.

What payment methods does Lewis County accept?

  • Credit/Debit Card or E-Check – Click Here (https://client.pointandpay.net/web/LewisCountyPublicWorksWA)
    or call 360-740-1371.
  • Check – Payable to Lewis County Public Works, 2025 NE Kresky Avenue, Chehalis, WA 98532.
  • Cash or Check– Accepted at the Lewis County Public Works office, 2025 NE Kresky Avenue, Chehalis, WA 98532.

Can I use my bank’s bill pay program?

Yes, if you use bill pay, the bank will mail us a check. You must allow sufficient lead time to ensure we receive payment by the due date. Lewis County cannot receive funds electronically from any banks.

Is there a fee for credit card payments?

Yes, the processing company does charge a convenience fee for every transaction.

Transaction Amount

Convenience Fee

$0.01-$50.00

$2.00

$50.01-$100.00

$2.95

$100.00 & above

$2.95 + additional $2.00 for each $100.00

E-Check Fee

$2.95 per transaction