Utility Services

Lewis County Utilities Services Division will be performing water main flushing for the Vader - Enchanted Valley Water System and Middle Fork Water and Sewer System customers during Sept. 16-27, 2024.  This is an important part of our ongoing water quality and water system maintenance program.   If you experience coloring or sediment in your water, please remove the screen from your tap and let your tap flow for 5-20 minutes or until it runs clear. Additional Information on Water Main Flushing

Contact Lewis County Utilities Services Division if you have questions, comments, or concerns about your water service such as discolored water or low pressure at (360) 740-1371 during regular business hours, Monday – Friday 8:00 a.m. – 4:30 p.m. or email us with questions at customerservice.utilities@lewiscountywa.gov.  The Lewis County Utilities Division appreciates your patience and understanding while we work on the maintenance of the systems.

The Utility Services Division is responsible for establishing, operating, and maintaining public systems for the supply, treatment, and distribution of water and for the collection and treatment of wastewater and stormwater. The Utility division coordinates closely with the Engineering Services' surface water engineer. Currently, Utility Services manages and operates the Vader - Enchanted Valley Water System and the Middle Fork Water Sewer System.

Ordinance No. 1265 - Repealing and Replacing LCC Title 13, Public Utilities - Adopted on Feb. 22 , 2016

Utility Fee & Rate Schedule approved by Resolution No. 19-289

Vader-Enchanted Valley Water System Plan - added on 11/17/2016

Consumer Confidence Report 2023

Middle Fork Water Sewer System - added on 06/25/2020

Consumer Confidence Report 2023

For answers to any questions about service, billing, and maintenance, please call us at 360-740-1371 during regular business hours, Monday – Friday 8:00 a.m. – 4:30 p.m. or email customerservice.utilities@lewiscountywa.gov.

Who should I contact if I have a water emergency outside of Lewis County Public Works’ business hours?

After hours are from 4:30 p.m. to 8:00 a.m. Monday- Friday, weekends and holidays. Please call 360-740-1105 for emergency assistance.

When will I receive my billing statement?

Billing statements are generated bi-monthly on the 10th of January, March, May, July, September and November for services provided in the prior two months. Example: Statements issued in September are for services provided in July and August.

When is my billing due date?

Payments are due by the 10th of the following month billed. If the 10th falls on a weekend or a holiday, payments will be due the following business day. Bills are considered delinquent if not paid on or before the payment due date.

Is there a grace period?

No, Lewis County does not have a grace period. Interest and penalties are assessed the day after the due date.

Are payment plans available to customers?

We understand there are times when our customers may need to delay or make arrangements for payment. We ask you to contact utilities customer service at (360) 740-1371 or email us at customerservice.utilities@lewiscountywa.gov to help you to set up a payment arrangement.

If you are having problems paying your utility bills, please call us before your bill becomes delinquent. We can typically work out a payment arrangement or extension that works for both the customer and the Utility Services. There are also several outside agencies that offer assistance with paying your bills.

What payment methods does Lewis County accept?

• Credit/Debit Card or E-Check – Click Here (https://client.pointandpay.net/web/LewisCountyPublicWorksWA)
  or call 360-740-1371.
• Check – Payable to Lewis County Public Works, 57 W. Main St., Chehalis, WA 98532.
• Cash or Check– Accepted at the Lewis County Public Works office, 57 W. Main St., Chehalis, WA 98532.

Can I use my bank’s bill pay program?

Yes, if you use bill pay, the bank will mail us a check. You must allow sufficient lead time to ensure we receive payment by the due date. Lewis County cannot receive funds electronically from any banks.

Is there a fee for credit card payments?

Yes, the processing company does charge a convenience fee for every transaction.