Process Improvement Update

Credit Cards Now Accepted in the Lewis County Permit Center

Lewis County prides itself on keeping the customer's needs in sight.  Requests to facilitate payment for permitting services with a credit card is now a reality! This recent change in process is another component of the Lewis County Process Improvement Initiative.

Begining December 5, 2016, Lewis County Permit Center, which includes Community Development, Environmental Services and Public Works, officially launched Point & Pay. To our customers, this means we will accept all major credit cards for services, including permit fees, at the permit center. At this time we are not accepting e-checks or online.  The vendor providing this service is Point & Pay. The vendor does charge a convenience fee.  The convenience fee is 2.5% of the cost of your permit.

During our soft launch, customers Keith Gainer and Christy Anderson, owner of the Mason Jar in Onalaska, graciously worked with us to test the system. With a little patience, they were our first customers to pay for their permits using a credit card. Thank you Keith and Christy!

As always, please let us know of services or efficiencies you would like to see when visiting the Permit Center - we love hearing from you!

For further information, please contact one of our Permit Technicians at 360.740.1146.

Posted: December 08, 2016