Inmate phones
This facility’s inmate phone system is provided by TELMATE. Only inmates may initiate phone calls. ALL CALLS and VOICEMAILS are subject to recording and monitoring.
Phone Calls
An inmate simply dials your phone number. When receiving a call, you should first hear an announcement from an automated operating system, such as, "You are receiving a call from [inmate name], an inmate at The Lewis County Jail. Press (1) to accept." If the inmate has no calling funds, and is calling you for the first time, the call will be free for a brief period of time (often less than a minute). This allows the inmate to inform you of where he or she is, and to explain how calls work from the facility. After this short call, the inmate will be placed on hold and you will be presented the opportunity to:
- Pay via credit card to continue the call
- Deposit funds for the inmate to continue your call and if there is money remaining, the inmate may use the funds to make future calls to any number.
- Deposit funds to your own phone number to continue your call and if there is money remaining, the inmate may use the funds to call your number in the future, but the funds will not be available for calling other numbers.
You may also deposit funds via the web at pay.gettingout.com
You may make deposits over the phone by calling Telmate toll-free at 1-866-516-0115. Telmate's US based bi-lingual customer service representatives are available 24/7.
Make cash or credit card deposits from a Telmate deposit Kiosk. A telmate kiosk is located in the jail lobby.
Voice mail
To leave a voicemail for an inmate, Friends and family can now leave inmates a voice mail message up to 3 minutes for about $1.25 (may vary slightly). Just call 1-866-516-0115 and follow the prompts
If you are going to leave a voicemail with news that may upset an inmate, please telephone the jail and notify staff in case they need speak to someone after.
Block Future Calls
If you do not wish to receive calls from inmates, you may call 1-866-516-0115 (from a phone attached to the number that you wish to have blocked). A live operator will help prevent inmates from being able to call the number in the future.
